Information We Collect
We collect information about you when using this website. The information is collected when you use our website and interact with our products and services. We never sell or give away this information.
Information we get from your device
We collect information from your device when using our site. Examples of information we collect, but are not limited to, are IP address, device model, version, operating system, software version, preferred language and location data.
We also collect server logs information such as date and time of site use, app features or pages you view, site/app crashes and third-party sites or services used directly before visiting our site.
Publicly Available Information
Whenever we are required to assist with or settle any concerns, disputes or situations where extensive research has to be undertaken, we may look at publicly available information about you such as social media accounts. Although this information is public, we remain mindful of your privacy and use it only as and where necessary for carrying out these checks.
Providing Our Products And Services
There are certain things we have to do in order to be able to provide our products and services to you. We use information we get from your device to help us to make decisions on how to improve our products and service to you, as well as ensuring you have the latest versions of our site.
How Long Do We Keep Your Information?
We will not hold your personal information for any longer than is necessary for functions on our website. We will review our databases on a periodic basis and shall delete data which we reasonably believe to be outdated, inaccurate, or no longer necessary. We reserve the right to contact users in respect of this process.
Security Of Personal Data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Accessing Your Personal Data
You have the right to request a copy of your personal information from us. To do this, you must contact us directly and we will need to perform data validity checks to clarify valid proof of identity. Please allow time for this process to be completed, however we aim for completion in the shortest time possible.
Your Right To Erasure
You have the right to request erasure of your personal data. This can be sometimes referred to as the ‘right to be forgotten’. To do this, you must contact us directly and we will need to perform data validity checks to clarify valid proof of identity. Please allow time for this process to be completed, however we aim for completion in the shortest time possible.
Links to other websites
We will endeavour to resolve disputes within 72 hours. If problems arise, users may contact us via our Contact Us page.
In common with many other website operators, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.